Privacy policy

What we collect

When you send the contact form, we store what you type into it:

• Your name, work email, company, what the product serves, what you need and a budget range.
• Your mobile number, if you choose to give one, and whether you agreed to be texted.
• Where the visit came from: the page you landed on, campaign tags in the link (utm parameters), ad click identifiers, the referring site and which button you used.
• Technical details sent with the request: IP address and browser type, used to stop abuse.

Cookies and analytics

We use Google Tag Manager to run Google Analytics and to measure our own advertising (for example Google Ads, Meta and LinkedIn). These tools set cookies or similar identifiers and tell us which pages are visited and which campaigns lead to an inquiry. We never send your name, email or phone number to them.

You can block or delete cookies in your browser settings, opt out of Google Analytics with Google's browser add-on, and manage ad personalization in your Google, Meta and LinkedIn account settings. We treat a Global Privacy Control signal as a request to opt out of targeted advertising.

How we use it

• To reply to your inquiry, prepare a build audit or proposal, and follow up on it.
• To keep a record of the conversation in our CRM.
• To understand which pages and campaigns work, so we spend less on the ones that don't.
• To keep the form free of spam and abuse.

Text messages

If you give a mobile number and tick the consent box, we may text you about your inquiry — to find a time to talk or answer a question. Message frequency varies. Message and data rates may apply. Reply STOP to stop receiving texts and HELP for help. Consent is not a condition of working with us.

Mobile numbers and SMS consent are never shared with third parties or affiliates for their marketing.

Who we share it with

Only the service providers that run the site and our sales process, each for that purpose alone:

• Railway (hosting) and Cloudflare (network, security and spam protection).
• Resend (sending the confirmation and notification emails).
• Zoho (our CRM).
• Google, and the ad platforms above, for the analytics and measurement described earlier.

How long we keep it

Inquiries are kept for as long as they are useful for the relationship — typically up to three years after our last contact — unless you ask us to delete them sooner. Analytics data follows each provider's retention settings.

Your choices

You can ask us what we hold about you, ask us to correct or delete it, or ask us to stop contacting you, by emailing [email protected]. Depending on the state you live in, you may have further rights under its privacy law; we honor those requests the same way. We will not treat you differently for making one.

Children

This site is for businesses. It is not directed at children under 13, and we do not knowingly collect their information.

Security

Data is sent over HTTPS and stored with access limited to the people who need it. No system is perfectly secure; if something goes wrong that affects you, we will tell you.

Changes and contact

If this policy changes, the new version will be posted here with a new effective date.

Questions: [email protected], or 9MILLS LLC, 5900 Balcones Dr Ste 17848, Austin, TX 78731.